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What Does a Software Architect Do?

Dave McComb
November 2, 2003


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The Software Architect’s primary job is to help a client understand deeply the architecture they have built, understand clearly what they desire from their information systems, and help them construct a plan to get there.

The simple answer of course is that the software architect or architectural firm creates the architecture. The more involved question is, what goes into that and what process is typically followed to get to that result?

The architecture, or as we sometimes refer to it, the “to-be” or target architecture, is an architecture that does not yet exist; and in that sense it is prescriptive. However, in order to define, articulate, draw, and envision a future architecture, we must start from where the client’s architecture currently is and work forward from there.

Divining the “As-is” Architecture

The client’s current architecture is a combination of a descriptive and visual representation of all the key components in the information infrastructure that currently exist. We have found time and time again that the mere inventorying, ordering, arranging, and presenting of this information has yielded tremendous benefit and insights to many clients. Typically, the process involves reviewing whatever written documentation is available for the existing systems. Sometimes this is catalogued information such as a listing or repository of existing applications/technologies. Sometimes it’s research into the licensing of pieces of software. Sometimes it’s a review of diagrams: network diagrams, hardware schematics, etc. The architect then interviews many of the key personnel: primarily technical personnel but also knowledgeable end-user personnel who interact with the systems and in many cases understand where other shadow IS systems live. The end product of these interviews is a set of diagrams and summary documentation that show not only the major components but how they are interrelated. For instance, in some cases we have found it important to document the technical dependency relationships, which include the relationship of an application to the technologies in which it was created and therefore on which it is dependent. (See our article on technical dependencies for more detail in this area.)

Listening to the Stakeholders

The second set of inputs will come primarily from the business or user side of the organization. This will include interviews to establish not only what exists, and especially what exists that doesn’t work well, but also what is envisioned; what it is that the organization wishes to live into and is potentially hampered by in their existing information systems. This is a very intense active listening activity in that we do not expect end users to be able to articulate architectural themes, needs, requirements, or anything of that nature. However, they do have the key raw material that is needed to construct the target architecture, which can be drawn out in conversation. The end product of this activity combined with what’s known from the current architecture is the first draft of what is called the target architecture or the to-be architecture. At this point the majors themes, or styles if you will, are described and decided upon. It’s very much as if at this point the client is choosing between new urbanism or neo-modern styles of architecture. Again, unless you know going in the style of architecture that will be required, it is best to work with architects who have a range of styles and capabilities.

As the architects conceive of the overall architecture, they shift into a collaborative and consensus building mode with senior management and any other stakeholders that are essentially the owners of the long-term architecture. This process is not merely laying out the blueprints and describing them but is a longer ongoing process of describing themes, trade-offs, economics, manageability, and the like; trying out ideas and gathering feedback from the team. Again, active listening is employed to ensure that all concerns are heard and that, in the end, all participants are in agreement as to the overall direction.

Migration Plan

The real art comes in how we get from where we are now to where we want to be. First, the architects and management team need to discuss urgency, overall levels of effort, and related questions. Getting from an existing architecture to a future architecture very often resembles construction on a major arterial highway. We all know it would be simpler and far more economical to shut down the highway for six months or a year and do all the improvements. But the fact is that most urban arterial roads are in very heavy use and shutting them down for efficient construction is not feasible, so the actual road construction project becomes a very clever series of detours, lane expansion, and, unfortunately, very often reworking the same piece of pavement multiple times. And so it is in the software industry. Ten years ago it was fashionable to “bulldoze the slums,” in other words, to launch massive projects that would essentially start from a green field and build all new systems that the owners could move into. There have been multiple problems with this approach over the years, the first being that the sheer size of these projects has had a dramatically negative impact on their success. The second problem is that we are all, if you will, living in those slums; we are running our businesses with the existing systems and it is very often not feasible to tear them down in a wholesale fashion.

So, one of the duties of the architects is to construct a series of incremental projects, each of which will move the architecture forward. At the same time, many, if not all, should be designed to provide some business benefit for the project itself. This is easier said than done, but very often there is a backlog of projects that needs to be completed. These projects have ROI (return-on-investment) that has been documented and it is a matter of, perhaps, re-scoping, retargeting, or rearranging the project in a way that not only achieves its independent business function and return-on-investment but also advances the architecture.

Balancing Short Term and Long Term Goals

This is an area that in the past has been sorely neglected. Each project has come along focused very narrowly on its short-term payoff. The net result has been a large series of projects that not only neglects the overall architecture but also continues to make it worse and worse, such that each subsequent project faces higher and higher hurdles of development productivity that it must overcome in order to achieve its payback. When an overall plan and sequencing of projects has been agreed upon, which by the way often takes quite a significant amount of time, the plan is ready to be converted into what is more normally thought of as a long-range information system plan, where we begin to put high-level estimates on projects, define some of the resources, and the like.

That, in a nutshell, is what the software architect does. At the completion of this process, the client knows with a great deal of certainty where he’s headed to architecturally, why his destination architecture is superior to the architecture he currently has, and the benefits that will accrue once he is in that architecture. And finally, he has a road map and timeline for getting from his current state to the desired state.

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